We created Connexus to spark conversations that bring couples closer.

And we're willing to stand behind that.

Our 30-Day Connection Guarantee

Use Connexus for 30 days.

Pull the cards. Ask the questions. Try the practices. Get curious about each other.

We believe that somewhere inside the Connexus deck is a conversation worth having - one that helps you understand each other better, brings you closer, creates more intimacy, gets you laughing, or gets you dreaming together again.

If Connexus doesn't spark at least ONE conversation worth having within your first 30 days, email us within 30 days of receiving your deck and we'll refund the purchase price of the deck.

And you can keep it.

No need to box it up. No need to ship it back.

Give it another try later, use it on your next date night, or pass it along to another couple.

We'd rather have Connexus sitting in your home waiting for the right conversation than have you feel like you took a risk trying it.

You have 30 days. One meaningful conversation. That's all Connexus has to deliver.

How to Claim the Guarantee

To request a refund under the 30-Day Connection Guarantee, email [email protected] within 30 days after your order is delivered.

Please include:

• your name;

• your order number or the email address used to order; and

• a statement that you're requesting a refund under the Connexus 30-Day Connection Guarantee.

We may ask for information reasonably necessary to locate and verify your purchase.

You do not need to return the deck.

What We Refund

For an eligible Connection Guarantee claim, we will refund the amount you paid for the Connexus deck, after any product discount applied to your order.

Unless required otherwise by applicable law, the guarantee does not refund:

• original shipping charges;

• expedited shipping;

• customs duties;

• import taxes;

• brokerage charges; or

• other third-party fees.

Refunds will ordinarily be issued to the original payment method.

Please allow your bank or payment provider additional time to post the refund after we process it.

Eligibility

The 30-Day Connection Guarantee applies to eligible Connexus decks purchased directly from our Website.

Purchases made through Amazon, retailers, wholesalers, therapists, coaches, marketplaces, or other third parties are subject to that seller's applicable return and refund policies unless expressly stated otherwise.

The guarantee is intended to let customers genuinely try Connexus without financial risk. We reserve the right to reject fraudulent, abusive, duplicate, or bad-faith claims to the extent permitted by law.

Unless we expressly agree otherwise, the guarantee is limited to one refund per customer or household.

Regular Returns

Because our 30-Day Connection Guarantee allows you to use the deck and still receive a product-price refund, we generally do not require or accept returns of opened decks purchased directly through our Website.

For unopened products or other return circumstances, contact us at [email protected] and we will let you know what options are available.

Nothing in this Policy limits any return, cancellation, refund, warranty, or consumer-protection right that applicable law requires us to provide.

Damaged, Defective or Incorrect Orders

If you receive a damaged, defective, incomplete, or incorrect product, contact us as soon as reasonably possible at [email protected].

Include your order information and, where appropriate, photographs of the product and packaging.

We will review the issue and, where necessary, coordinate with our fulfillment provider, Vervante, to resolve it. Depending on the circumstances, the resolution may include replacement or refund.

Orders That Have Not Shipped

If you need to cancel an order before shipment, contact us immediately.

We cannot guarantee that an order can be stopped once fulfillment has begun.

Where applicable law gives you a cancellation or refund right, we will honor that right.

Contact Us

Connexus / AWforLife Corp.

1440 Broadway Ste 200 # 225

Oakland, CA 94612

United States

Email: [email protected]